In order to empower end-users to make well-founded decisions based on domain-specific knowledge, companies use end-user oriented business intelligence (BI) software like spreadsheets. Moreover, many decisions require the collaboration of multiple and autonomous knowledge workers. However, prevalent BI software does not provide elevated collaboration features as known from traditional Web 2.0 technologies. Furthermore, there is also a lack of research on how to integrate collaboration features into BI systems, and which challenges arise as a consequence.
In the paper at hand we address this issue by proposing the Spreadsheet 2.0 approach, which integrates Web 2.0 features with the spreadsheet paradigm as most-common representative of end-user-oriented business intelligence tools. Therefore, we derive requirements for a Web 2.0-based approach to collaborative BI, and present the conceptual design for a Spreadsheet 2.0 solution. Subsequently, we demonstrate a corresponding prototypical implementation, and elaborate on key findings and main challenges identified its application and evaluation.
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