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Paper on Case Management for Knowledge-Intensive Processes accepted

A paper has been accepted for publication at the AdaptiveCM that is co-located with the BPM conference. In the paper entitled "Case Management: An Evaluation of Existing Approaches for Knowledge-Intensive Processes", the author team consisting of Mike A. Marin (IBM), Matheus Hauder (TUM) and Florian Matthes (TUM) compare prominent definitions of case management over the last twenty-three years against characteristics of knowledge-intensive processes (KiPs). Goal fo this paper is to evaluate the applicability of case management and the Case Management Modeling and Notation (CMMN) that was recently published by the OMG for KiPs. The paper provides requirements for execution environments implementing CMMN and delineate existing case management approaches to advance the understanding of this important domain.


Paper on Software Support of Knowledge-Intensive Processes accepted

A paper has been accepted for publication at the International Conference on Business Information Systems. In the paper entitled "Empowering End-Users to Collaboratively Structure Process for Knowlegde Work", the author team (Matheus Hauder, Rick Kazman and Florian Matthes) present a software solution that can be used for a variety of different use cases to support knowledge-intensive processes. The solution is based on a wiki that provides lightweight structuring concepts, e.g. tasks, attributes, roles and types. Best practices knowledge on knowledge-intensive processes can be generalized in work templates for recurring use.