Paper on Software Support of Knowledge-Intensive Processes accepted
Paper on Software Support of Knowledge-Intensive Processes accepted
May 6, 2015
A paper has been accepted for publication at the International Conference on Business Information Systems. In the paper entitled "Empowering End-Users to Collaboratively Structure Process for Knowlegde Work", the author team (Matheus Hauder, Rick Kazman and Florian Matthes) present a software solution that can be used for a variety of different use cases to support knowledge-intensive processes. The solution is based on a wiki that provides lightweight structuring concepts, e.g. tasks, attributes, roles and types. Best practices knowledge on knowledge-intensive processes can be generalized in work templates for recurring use.